Contact Us
Have questions or need assistance? We're here to help you make the most of your Sydney experience.
Get In Touch
Email Us
Call Us
+61 2 9099 1784
Monday to Friday, 9am - 5pm AEST
Head Office
9/79-81 Berry St
North Sydney NSW
Australia
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Frequently Asked Questions
How quickly can I expect a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our customer service line.
Can I change or cancel my booking?
Yes, you can modify or cancel your booking through your account or by contacting our customer service team. Please note that cancellation policies vary by attraction.
Do you offer refunds?
Refund policies depend on the specific attraction and the timing of your cancellation. Please refer to the terms and conditions for each booking or contact us for assistance.
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